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Structural problem examples
These are the problems I keep seeing.
Across different industries and organisations, the same structural issues show up again and again.
Problem not defined
Work begins without a clear definition of the problem, its boundaries, or its constraints.
The boundaries are unclear. The constraints are missing. People begin working based on assumptions that later turn out to be wrong.
Time is spent. Output is produced. But it doesn’t lead anywhere useful.
So it gets labelled as poor execution.
It isn’t.
The work started without a clear definition of what needed to be solved.
KPI misalignment
People are measured on metrics that don’t reflect the role, so they optimise for what gets rewarded instead of what actually matters.
People are given a role with a clear purpose.
Then they are measured on something else.
Bonuses are tied to KPIs. So people optimise for what gets rewarded, not what the role is supposed to achieve.
From the outside, everything looks fine.
It isn’t.
The system is producing exactly what it was designed to produce.
Process illusion
Work passes through governance and approvals, creating the appearance of control while underlying issues remain unchallenged.
Work moves through governance structures, stage gates, and approvals.
Status stays green. Progress is reported. Everything looks under control.
But the process is not validating the outcome.
It is only validating that the process was followed.
Problems are carried forward until they become unavoidable.
No feedback loop
The system assumes performance is stable but has no reliable way to verify it. The signal looks right. It isn’t.
Training is delivered. Standards are defined. Reports look positive.
So the assumption is that things are working.
They often aren’t.
People drift from the standard, and the system has no reliable way to verify it.
The signal isn’t real.
It just looks like it is.
Fixing symptoms
Problems are resolved at surface level, while the underlying causes remain, so the same issues return.
Something breaks, and it gets fixed quickly.
The symptom disappears. Work continues.
But the underlying cause is left in place.
So the same problem comes back.
Again and again.
Each time, more effort is added to keep the system running.
If any of these look familiar, it isn’t isolated.
It’s structural.